Free Google review reply generator
How should I reply to a Google review?
Thank the customer by name if you have it, mention something specific from their review, and keep it short. For a bad review, apologise, don't argue in public, and invite them to contact you directly. Paste a review below and the AI writes three replies in different tones for you to edit and post.
Get every new Google review in one inbox with AI replies ready to post, or auto-reply to positive reviews.
See Review ManagementFree profile auditFrequently asked questions
Does replying to reviews help my ranking?
Google says responding to reviews shows you value customers. Replies mainly help the people reading your profile decide to choose you; they are one of many signals Google looks at.
How should I reply to a negative review?
Stay calm and brief, apologise for the experience, don't share any customer details, and offer to sort it out offline with a phone number or email. Never offer something in return for removing the review.
Is the review text stored?
No. It is sent to our AI provider to write the replies and is not saved by us.
How many replies can I generate?
Ten reviews a day for free. LocalRanks Pro can write replies for every new review automatically and post them to Google once you approve them.